.png)
Legal Notice
Last Updated: 04 September 2024
1. Introduction
Welcome to Amaya Saigon Boutique Hotel ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.amayasaigon.com (the "Site") and interact with our services.
2. Information We Collect
2.1 Personal Information
When you make a reservation or interact with us, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Booking Details: Reservation dates, room preferences, special requests, and payment information.
- Identification Information: Passport number, identification card details, or other forms of ID required for check-in.
2.2 Usage Data
We collect information about your interactions with our Site, such as:
- Log Data: IP address, browser type, operating system, referring URLs, and pages viewed.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze site usage. For more details, please see our Cookie Policy
3. How We Use Your Information
We use your personal information for the following purposes:
- Booking and Reservations: To process and manage your reservations and provide you with booking confirmations.
- Customer Service: To respond to your inquiries, requests, and feedback.
- Marketing and Promotions: To send you promotional materials, offers, and updates about our services (you may opt out at any time).
- Site Improvement: To analyze and improve our Site’s performance and user experience.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, marketing, and IT support.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.
- Legal Requirements: To comply with legal obligations, respond to legal processes, or protect the rights and safety of our guests and staff.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to and correction of your personal information.
- Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us.
- Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Amaya Saigon Boutique Hotel
15F Le Thanh Ton, Saigon Ward
Ho Chi Minh City, Vietnam
hello@amayasaigon.com
1. Introduction
Welcome to Amaya Saigon Boutique Hotel ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.amayasaigon.com (the "Site") and interact with our services.
2. Information We Collect
2.1 Personal Information
When you make a reservation or interact with us, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Booking Details: Reservation dates, room preferences, special requests, and payment information.
- Identification Information: Passport number, identification card details, or other forms of ID required for check-in.
2.2 Usage Data
We collect information about your interactions with our Site, such as:
- Log Data: IP address, browser type, operating system, referring URLs, and pages viewed.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze site usage. For more details, please see our Cookie Policy
3. How We Use Your Information
We use your personal information for the following purposes:
- Booking and Reservations: To process and manage your reservations and provide you with booking confirmations.
- Customer Service: To respond to your inquiries, requests, and feedback.
- Marketing and Promotions: To send you promotional materials, offers, and updates about our services (you may opt out at any time).
- Site Improvement: To analyze and improve our Site’s performance and user experience.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, marketing, and IT support.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.
- Legal Requirements: To comply with legal obligations, respond to legal processes, or protect the rights and safety of our guests and staff.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to and correction of your personal information.
- Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us.
- Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Amaya Saigon Boutique Hotel
15F Le Thanh Ton, Saigon Ward
Ho Chi Minh City, Vietnam
hello@amayasaigon.com
Last Updated: 04 September 2024
1. Introduction
Welcome to Amaya Saigon Boutique Hotel ("we", "our", "us"). This Cookie Policy explains how we use cookies and similar technologies on our website [www.amayasaigon.com] (the "Site"). By continuing to use our Site, you consent to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help us understand how you use our Site, enable certain functionalities, and improve your overall experience.
3. Types of Cookies We Use
Essential Cookies: These cookies are necessary for the proper functioning of our Site. They enable basic features such as page navigation and access to secure areas of the Site. Without these cookies, some parts of the Site may not work properly.
Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit and if you encounter any errors. This helps us improve our Site’s performance and user experience.
Functional Cookies: These cookies allow our Site to remember choices you make (such as your language or region) and provide enhanced, more personalized features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
4. Third-Party Cookies
We may use third-party cookies from partners who provide services such as analytics, advertising, and social media features. These cookies are managed by the third parties and are subject to their own privacy policies. For example, Google Analytics helps us understand how visitors interact with our Site.
5. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies, and you can usually find instructions in your browser’s help section. Please note that if you disable cookies, some parts of our Site may not function properly.ou can change your cookie settings or withdraw your consent at any time. For detailed information about managing cookies in different browsers, you can visit allaboutcookies.org or youronlinechoices.com.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we use cookies.
7. Contact Us
If you have any questions or concerns about this Cookie Policy, please contact us at:
Amaya Saigon Boutique Hotel
15F Le Thanh Ton, Saigon Ward
Ho Chi Minh City, Vietnam
hello@amayasaigon.com
1. Introduction
Welcome to Amaya Saigon Boutique Hotel ("we", "our", "us"). This Cookie Policy explains how we use cookies and similar technologies on our website [www.amayasaigon.com] (the "Site"). By continuing to use our Site, you consent to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help us understand how you use our Site, enable certain functionalities, and improve your overall experience.
3. Types of Cookies We Use
Essential Cookies: These cookies are necessary for the proper functioning of our Site. They enable basic features such as page navigation and access to secure areas of the Site. Without these cookies, some parts of the Site may not work properly.
Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit and if you encounter any errors. This helps us improve our Site’s performance and user experience.
Functional Cookies: These cookies allow our Site to remember choices you make (such as your language or region) and provide enhanced, more personalized features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
4. Third-Party Cookies
We may use third-party cookies from partners who provide services such as analytics, advertising, and social media features. These cookies are managed by the third parties and are subject to their own privacy policies. For example, Google Analytics helps us understand how visitors interact with our Site.
5. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies, and you can usually find instructions in your browser’s help section. Please note that if you disable cookies, some parts of our Site may not function properly.ou can change your cookie settings or withdraw your consent at any time. For detailed information about managing cookies in different browsers, you can visit allaboutcookies.org or youronlinechoices.com.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we use cookies.
7. Contact Us
If you have any questions or concerns about this Cookie Policy, please contact us at:
Amaya Saigon Boutique Hotel
15F Le Thanh Ton, Saigon Ward
Ho Chi Minh City, Vietnam
hello@amayasaigon.com
Last Updated: 04 September 2024
1. Booking Procedure
To make a reservation at Amaya Saigon Boutique Hotel ("we", "our", "us"), please use our online booking system, call our reservation hotline at +84 908 960 481 , or email us at hello@amayasaigon.com. All bookings are subject to availability and confirmation by the hotel.
2. Room Rates
- Published Rates: The rates displayed on our website or communicated through other booking channels are per room, per night and include applicable taxes and fees unless stated otherwise.
- Promotions and Discounts: Any promotions or discounts applied to your booking will be indicated at the time of booking. Please note that promotions may be subject to specific terms and conditions.
3. Booking Confirmation
Upon successful booking, you will receive a confirmation email with the details of your reservation, including the room type, rate, and booking reference number. Please review the confirmation carefully and contact us immediately if any information is incorrect.
4. Payment Policy
- Deposit: A deposit may be required to secure your booking. The amount and timing of the deposit will be specified during the booking process.
- Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and cash (at the hotel).
- Payment upon Arrival/Departure: For some bookings, payment may be required upon arrival or departure. This will be indicated during the booking process.
5. Cancellation Policy
- Standard Rate Bookings: Cancellations made 7 days before the check-in date are eligible for a full refund. Cancellations made within 7 days of the check-in date may incur a cancellation fee
- Non-Refundable Rate Bookings: Bookings made at non-refundable rates are not eligible for refunds or changes.
- No-Show Policy: Failure to check-in on the scheduled date without prior notice may result in the forfeiture of the entire booking amount.
6. Changes to Your Reservation
Requests to change or modify your reservation (e.g., changes in dates, room type) should be made as soon as possible. Changes are subject to availability and may result in adjustments to the rate.
7. Check-In and Check-Out
- Check-In: Check-in time is from 14:00 onwards. Early check-in may be available upon request and subject to availability.
- Check-Out: Check-out time is 12:00. Late check-out requests are subject to availability and may incur additional charges.
8. Special Requests
Special requests (e.g., extra beds, late check-in) should be noted at the time of booking. While we will do our best to accommodate these requests, they are not guaranteed and may incur additional charges.
9. Group Bookings
For group bookings (typically 10 rooms or more), please contact dos@amayasaigon.com for special rates and terms.
10. Extra Beds
Extra bed is available upon request for certain room types (Premium and Signature rooms). Please contact the property for more information.
In rooms where an extra bed is available, maximum one extra bed can be placed.
11. Child Policy
We welcome our younger guests. We're delighted to have you stay at Amaya Saigon Boutique Hotel and hope you have a splendid time here.
- Child up to 6 years of age, free of charge with buffet breakfast and afternoon tea, free accomodation if sharing existing bedding with parents
- Child 6-12 years of age, breakfast will be at additional cost (VND 150,000*++), free accomodation if sharing existing bedding with parents
- Child aged 12+ years will be considered as an adult, breakfast will be at additional cost (VND 250,000*++), and extra bed will be required (for certain room types only)
- Extra bed for child and adults will be at an additional cost of VND 600,000
- Maximum one extra bed can be placed in certain room types (Premium and Signature rooms). Please contact the property for more information.
* ++ refers to any taxes and or any city charges at the time of booking.
12. Best Rate Guaranteed
Book your stay directly on our official website, you’ll be guaranteed:
- The lowest rate possible for your stay
- The most flexible cancellation terms
- Access to our dedicated reservations specialists to help with your booking
- If you find a lower qualifying rate within 24 hours of making your reservation on our website, we’ll match the lower rate.
13. Dispute Resolution
In case of any disputes or issues regarding your booking, please contact us directly at +84 908 960 481 , or email us at hello@amayasaigon.com. We are committed to resolving any issues to ensure your satisfaction.
14. Privacy Policy
For information on how we handle your personal data, please refer to our Privacy Policy.
15. Contact Us
If you have any questions or concerns about this Booking Policy, please contact us at:
Amaya Saigon Boutique Hotel
15F Le Thanh Ton, Saigon Ward
Ho Chi Minh City, Vietnam
hello@amayasaigon.com
1. Booking Procedure
To make a reservation at Amaya Saigon Boutique Hotel ("we", "our", "us"), please use our online booking system, call our reservation hotline at +84 908 960 481 , or email us at hello@amayasaigon.com. All bookings are subject to availability and confirmation by the hotel.
2. Room Rates
- Published Rates: The rates displayed on our website or communicated through other booking channels are per room, per night and include applicable taxes and fees unless stated otherwise.
- Promotions and Discounts: Any promotions or discounts applied to your booking will be indicated at the time of booking. Please note that promotions may be subject to specific terms and conditions.
3. Booking Confirmation
Upon successful booking, you will receive a confirmation email with the details of your reservation, including the room type, rate, and booking reference number. Please review the confirmation carefully and contact us immediately if any information is incorrect.
4. Payment Policy
- Deposit: A deposit may be required to secure your booking. The amount and timing of the deposit will be specified during the booking process.
- Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and cash (at the hotel).
- Payment upon Arrival/Departure: For some bookings, payment may be required upon arrival or departure. This will be indicated during the booking process.
5. Cancellation Policy
- Standard Rate Bookings: Cancellations made 7 days before the check-in date are eligible for a full refund. Cancellations made within 7 days of the check-in date may incur a cancellation fee
- Non-Refundable Rate Bookings: Bookings made at non-refundable rates are not eligible for refunds or changes.
- No-Show Policy: Failure to check-in on the scheduled date without prior notice may result in the forfeiture of the entire booking amount.
6. Changes to Your Reservation
Requests to change or modify your reservation (e.g., changes in dates, room type) should be made as soon as possible. Changes are subject to availability and may result in adjustments to the rate.
7. Check-In and Check-Out
- Check-In: Check-in time is from 14:00 onwards. Early check-in may be available upon request and subject to availability.
- Check-Out: Check-out time is 12:00. Late check-out requests are subject to availability and may incur additional charges.
8. Special Requests
Special requests (e.g., extra beds, late check-in) should be noted at the time of booking. While we will do our best to accommodate these requests, they are not guaranteed and may incur additional charges.
9. Group Bookings
For group bookings (typically 10 rooms or more), please contact dos@amayasaigon.com for special rates and terms.
10. Extra Beds
Extra bed is available upon request for certain room types (Premium and Signature rooms). Please contact the property for more information.
In rooms where an extra bed is available, maximum one extra bed can be placed.
11. Child Policy
We welcome our younger guests. We're delighted to have you stay at Amaya Saigon Boutique Hotel and hope you have a splendid time here.
- Child up to 6 years of age, free of charge with buffet breakfast and afternoon tea, free accomodation if sharing existing bedding with parents
- Child 6-12 years of age, breakfast will be at additional cost (VND 150,000*++), free accomodation if sharing existing bedding with parents
- Child aged 12+ years will be considered as an adult, breakfast will be at additional cost (VND 250,000*++), and extra bed will be required (for certain room types only)
- Extra bed for child and adults will be at an additional cost of VND 600,000
- Maximum one extra bed can be placed in certain room types (Premium and Signature rooms). Please contact the property for more information.
* ++ refers to any taxes and or any city charges at the time of booking.
12. Best Rate Guaranteed
Book your stay directly on our official website, you’ll be guaranteed:
- The lowest rate possible for your stay
- The most flexible cancellation terms
- Access to our dedicated reservations specialists to help with your booking
- If you find a lower qualifying rate within 24 hours of making your reservation on our website, we’ll match the lower rate.
13. Dispute Resolution
In case of any disputes or issues regarding your booking, please contact us directly at +84 908 960 481 , or email us at hello@amayasaigon.com. We are committed to resolving any issues to ensure your satisfaction.
14. Privacy Policy
For information on how we handle your personal data, please refer to our Privacy Policy.
15. Contact Us
If you have any questions or concerns about this Booking Policy, please contact us at:
Amaya Saigon Boutique Hotel
15F Le Thanh Ton, Saigon Ward
Ho Chi Minh City, Vietnam
hello@amayasaigon.com
.png)
15F Le Thanh Ton, Saigon Ward
Ho Chi Minh City, Vietnam
© AMAYA SAIGON BOUTIQUE HOTEL. ALL RIGHTS RESERVED.